Wave Reviews

No other service I’ve reviewed handles expedited payments in quite this way. Wave is priced for the freelance market, but small businesses with employees might also find it attractive. For a free accounting software solution, the user experience is great.

Wave has gaping holes in its usefulness as an accounting program and the fact that you can’t create customer statement or issue a customer credit are just an example of two. People in their forums have been requesting these features for years.

Wave Accounting software is a fully integrated, web-based accounting solution tailored exclusively for small organizations. The software allows the users to access their documents any time from anywhere. Wave Accounting incorporates multiple features for accounting, billing, invoicing, payment tracking, finance management, receipts and payroll management. To sign up with Wave, you need to enter your email address cash basis vs accrual basis accounting plus the name and category of your business. Similar to the “inventory” feature seen in other accounting software, such as Sage or Xero , Wave has a “products and services” page where you can record everything you buy or sell. That said, this feature is more like an item list, as it only keeps track of product names and prices. I’ve never used QuickBooks, but as a startup, Wave has met all of our needs.

Some Wave Pros & Cons

As a cloud-based software, Wave allows you to access your data from anywhere, add unlimited collaborators and work on all of your businesses from a single login. Wave eliminates data-entry and puts the financial reports you need at your fingers tips, allowing you to spend more time doing what you love. Your accounting is also seamlessly integrated with invoicing, receipt scanning, payment processing and payroll. CRM Freshworks CRM Freshworks CRM software caters to businesses of all sizes. Our full review breaks down features, customer support, pricing, and other aspects of this platform.

The company has also been rolling out update after update to make Wave a robust software with tons of features geared specifically toward small business owners. Wave’s software was the first to offer an integrated lending feature, coming to the scene a whole year before QuickBooks Online’s lending platform. An acquisition by H&R Block in 2020 also brings the potential for future updates and improvements. Just like Wave Accounting software, FreshBooks is a cloud-hosted accounting software solution specifically tailored to suit the requirements of small businesses. Whereas FreshBooks supports multiple languages like English, Dutch, Polish, Turkish and Swedish, Wave Accounting is only offered in the English language.

Wave Accounting Reviews

Surprisingly, report view shown totally different balances. Upon further inspection I realized that Wave was over writing all the currency exchange rates with it’s own rate. Tech support was painfully slow to respond and did not offer a solution. They basically told me to fudge the numbers until the Reports reflect actual accounts which is fundamentally wrong.Apart from that, the software is very slow and tedious to use.

During our time with them we also experienced chargeback fraud. We found out about it when noticed money disappear from our https://accounting-services.net/ bank account – taken by Wave. No indication, or communication until we discovered it and questioned what had happened.

Every time I figure out the changes they change it again. There are some really good aspects. However, there are also basic accounting problems that need to be resolved.

Considering that Wave is free, there’s no need for a trial period. If you start using the software and decide you don’t like it, it won’t cost you anything other than time. A benefit of Wave is that it is easy to set up and requires minimal information about your business to create an account. After you enter basic contact information, you select your business type from a dropdown menu. Wave adds your business contact information to your invoices and other documents, and uses your business type to customize the dashboard with the features you’ll need. Wave connects with your bank and credit card accounts, and automatically downloads your transactions.

They do moderately well when stacked up against some of the bigger accounting software companies. Wave doesn’t yet have the hundreds or thousands of customer reviews, but what they do have are positive. This services are considered premium so there are some small charges that you can expect to pay for monthly if you so choose.

Customized Invoices

You pay for the Payroll functionality and don’t get much in return. Setting up a new payroll account with other provider will be painful, however time spent dealing with Wave support costs way more. I now face a choice between entering all the bank transactions manually for the past 5 months or finding another accounting software option.

Did our due diligence sending in supporting documents. A month later, still no response. Again without notice they have been holding all payouts forcing us to operate on reserves. This type of action/service is not a luxury small business can afford. We’ve since starting using Quickbooks with real people to talk to. The experience so far has been flawless.

A list of recent payments appears, and a link in the upper right corner says, “Pay out now.” Click it, and you see what your payout would be after wave accounting reviews the one-percent fee is taken out. Once you approve the transaction, the payment will appear in the appropriate account, available for you to use .

I went through ID check process and assumed that was it. A week later the page was still saying stay tuned… Another email…. When I followed up 3 weeks later they sent me a link to try the process again and after 2 days replied that they cannot enable it for me. After another email they just refused provide any details saying for security reasons they cannot say why. Request to escalate was ignored and according to Wave support there is no escalation process. At that point I gave up. Wave positions itself as a free cloudbased software, but it is not!

That is correct. Wave does not currently offer an invoice app for Android. As for when it’s coming, Wave has only said that it is in development; the company has not provided a timeline or release date.

Rippling Hr, Payroll, And It Software

There’s no doubt that as a free accounting software with robust features, a variety of add-ons, and a user-friendly platform, Wave can serve many different small businesses well. However, it may not be the best solution for everyone. One of the drawbacks of Wave accounting software is the system’s lack of features to help with business taxes. Ultimately, this free invoicing add-on will allow you to create, customize, and send an unlimited amount of invoices quickly and easily—all while working directly with your Wave accounting software.

• It offers hourly and salary, plus calculates and tracks time off, W2s, clock in and clock out for hourly and similar.
• I can also confirm, that unless a holiday occurs, we get payment in our checking account within 2-4 business days.
• I can confirm there is no scam here, just a poorly planned user experience and flow for setup, beyond setup it is fine.For those that need it… The Payroll service is great.
• It is a core tool of our companies and we aren’t moving to Qbooks or similar anytime soon.Reporting is an area of concern.
• The fees are reasonable, I know you can get better rates from outside companies, but we decided the ease of integrations, reporting, tracking and similar is well worth the half a point we would save.
• The only limitation we have seen here is that there is only 1 direct deposit option per employee, so we can’t send to multiple destinations as some have requested, like a checking and savings.

Want to explore options besides Wave? Check out our accounting software review to find more options that could meet your unique business needs.

Their customer support has only been via email, but they’ve also been responsive for all of our needs. We recently needed to give a partial refund to a customer for an annual invoice that was more than 6 months old. Waves software doesn’t enable refunds for invoices that old, but their support team made it happen for me the same business day that I submitted the support ticket. It’s also great the WaveApps functions as our accounting software, and fully integrates with our business bank account so we can easily keep our books. With Wave, creating professional looking invoices, estimates, and receipts is a smooth process. From this software, you can monitor the status of all your invoices and payments. The system also enables users to accept payments via credit cards, giving you and your customers unparalleled convenience.

That said, there are still quite a few areas where Wave could stand improvement. There’s no project management feature, limited time tracking, limited inventory, and poor mobile apps. Additionally, you can’t add multiple users, making it unscalable for larger businesses. But, despite these drawbacks, Wave is still the best free accounting software out there. First off, you can’t beat the price tag. Wave is completely free, and unlike other free programs, there are no artificial limits on invoicing, contacts, items, or other features. The only thing you have to pay for is adding payroll, payment processing, or professional bookkeeping.

Plus, although Wave’s accounting software is free to use, Wave offers email-based customer support, as well as online resources such as their blog, help center, and community forum. With Wave accounting, you’ll be able to quickly and easily wave accounting reviews set up your Wave account, connect your business bank account, and start utilizing all of the functions the software has to offer. Once you’ve connected your bank account, your transactions will appear in your bookkeeping automatically.

You can also link your PayPal account to sync transaction data . The software automatically categorizes transactions.

Katherine,I currently work at an accounting firm with the majority of our clients being small business owners. Do you think it would be a good fit for these clients? Any suggestions? As for which program is best, it cash basis vs accrual basis accounting really depends on your business and your needs. But it all depends what features you need. Both programs offer some features the other doesn’t. And depending on your situation, Zoho Books might be the best fit.

I just paid for a $249 one hour session with one of their experts. So we will see how that goes. My experience with wave support was terrible. They don’t have square integration, so no pulling employees timesheets. I was okay with that hoping that Wave will implement it eventually.

Wave does not seem to handle multi-currency transactions very well. It overwrites actual bank prepaid expenses rates of the exchange transactions with its own rates. In result, your numbers will be off.